What’s included in remote support?

Troubleshooting, updates, configuration, user assistance and best-effort fixes. We escalate to specialists when needed.

Do you support hybrid environments?

Yes. We work on-prem, cloud and hybrid. We integrate with your stack and tools.

Can you assign a dedicated engineer?

In Enterprise we assign an account lead and run follow-ups, reviews and improvement plans.

Can I add services later?

Of course. Add-ons are modular and can be activated or paused monthly.

Neo IT Services

Managed IT that actually moves the needle.

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MSP Plans

Choose the protection and visibility your business needs.

Basic

$35.00 /PC/month

Essential protections and helpdesk (business hours).

Next-gen antivirus
Anti-phishing & web protection
Cloud sandboxing
Full-disk encryption
Patch & vulnerability management
Device & application control
Mobile protection (Android/iOS)
User administration & policies (AD on-prem / cloud)
Password Manager (Keeper) — user vaults
Remote support during business hours

Pro

$55.00 /PC/month

Stronger security, 24/7 support and full visibility.

Everything in Basic
XDR (extended detection & response)
Advanced email security
Cloud apps protection (Microsoft 365, Google Workspace)
Advanced reporting
Multi-factor authentication (MFA)
24/7 remote support
RMM + IT inventory
Backup & Monitoring as a Service
Password Manager (Keeper) — enforced policies

Enterprise

$75.00 /PC/month

Maximum protection with 24/7 MDR, automation and priority handling.

Everything in Pro
24/7 Managed Detection & Response (MDR)
Proactive threat hunting + AI Advisor
Incident response (automated + human)
Advanced server & email security
Automation scripts + priority handling
Emergency direct line
Dedicated IT for the account (lead & follow-ups)
Password Manager (Keeper) — SSO/SCIM & audit

Add-ons (as a Service)

Extend your stack on demand. Simple monthly pricing.

VoIP as a Service

FreePBX/Asterisk in the cloud, HA, call flows, recordings, QoS and reports. Optional Microsoft Teams integration.

from $18/seat — hard phone included

Network as a Service

Firewall, switches, Wi-Fi and site-to-site VPN managed by us. Policies, segmentation and audits.

from $149/site

Email / M365 & Google Admin

Tenant administration, security & compliance, Exchange, Intune, Teams/Meet, SharePoint/Drive.

from $99/tenant

Cloud & Server Management

VMware/Hyper-V/Azure/Linux/Windows. Patching, backups, restores and hardening.

$150/server

Backup as a Service

Endpoint & server backups with retention, test restores and reporting.

from $4/device

Monitoring as a Service

24/7 monitoring, alerts and runbooks for infra, apps and endpoints.

included in Pro/Enterprise

Security as a Service

Policies, hardening, vulnerability scans, phishing drills and executive reports.

from $199/month

Software as a Service

License reselling & admin: Microsoft 365, Google Workspace, Keeper and more.

ask for bundle pricing

About us

We design, implement and operate modern IT for growing companies. From secure networks and endpoint protection to automation, monitoring and VoIP.

FAQ

Answers to the most common questions about our services and plans.

Ready to modernize your IT?

Let’s align protection, performance and support with your goals.

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